Client Service Manager/ Project Manager

Job Locations US-HI-Honolulu
ID 2022-2481
Full-time, Regular


Are you interested in partnering with industry leaders in water technology and solutions? Creating a future where diverse talent provides a competitive advantage? Being part of a collaborative and dynamic team of professionals that is truly passionate about our work?  If this sounds like you, talk to us about joining our team.

Carollo Engineers is a nationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities. Our vision is to become the best water consulting firm in the United States, and we are looking for motivated, talented people to help us reach that goal.

We are seeking a Client Service Manager to support Carollo's vision of becoming the best water consulting firm in the United States. As part of our team, you will work on projects related to municipal water and wastewater treatment plants, including but not limited to major treatment plant expansions, regional water quality studies, and critical water reuse projects that will create sustainable and resilient water supplies for the world.


  • Serve as the client service manager or project manager on the planning, design, construction, and/or commissioning of water and/or wastewater treatment projects of various sizes (small, medium, and large)
  • Plan, schedule, coordinate, supervise, and review the work of the project team, which may include: environmental, civil, structural, mechanical, electrical, and instrumentation/controls engineers; drafters, technicians; technical experts; subconsultants, and others who assist with specific assignments. For large and/or complex projects, may work closely with a design manager to achieve this.
  • Maintain full responsibility over project decisions and quality standards
  • Apply acute technical and project delivery knowledge to advise clients throughout the project life cycle
  • Meet budget, schedule, and quality goals
  • Prepare technical memoranda, reports, plans and specifications, cost estimates, and other deliverables
  • Maintain a culture of effective communication among project teams, clients, partners, and other stakeholders
  • Develop and maintain relationships with new and existing clients
  • Be active in professional associations, including attendance and participation in local, regional, and national conferences
  • Partner with local business development teams to identify project opportunities and assist with business development activities, including, but not limited to proposal preparation, scope and fee preparation, and interview participation.
  • Prepare and negotiate contracts
  • Participate in field activities, such as site visits
  • Provide on-the-job training and mentoring of project staff and entry to mid-level engineers
  • Travel may be required


  • Bachelor’s degree in Civil or Environmental Engineering or related engineering field
  • Registration as a Professional Engineer
  • 15+ years of experience in planning, design, and/or construction of water/wastewater treatment projects
  • Experience delivering and managing water/wastewater treatment projects with full responsibility for budget, schedule, contractual obligations, and quality standards
  • Business development experience
  • Established client relationships
  • Ability to apply critical thinking, analysis, and innovative techniques to develop options and recommendations to solve technical problems
  • Ability to deliver high quality services within budget and schedule constraints
  • Strong verbal and written communication skills.
  • Ability to communicate effectively with clients and project teams
  • Works well in a team environment
  • Highly motivated and self-starting
  • Proficient in MS Word and Excel

Preferred Qualifications

  • Master's degree in Civil or Environmental Engineering
  • Registration as a Professional Engineer in the State of California and/or Hawaii

Other Compensation and Benefits

Carollo is committed to providing employees with a competitive, comprehensive benefits program that provides the care employees and their families need to lead healthy, productive lives. Carollo’s benefits package includes paid time off and holidays, comprehensive health insurance coverage, pre-tax savings account options for healthcare, dependent care and commuter expenses, disability insurance and life insurance options for you and your dependents. We also offer free Caregiver Support, Travel Assistance, counseling services and discount programs. Other compensation that may be available includes: 401(k) company contribution matching, tuition reimbursement, discretionary bonuses, career advancement bonuses, professional registration bonuses, employee referral bonuses, and compensatory time for exempt employees. Flexible work arrangements may also be available.


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